Menu

Signal anomaly on approved record


  • When to use this function

    Use this function when you notice an error in an already validated clock record that the system has not detected as an anomaly, for example:

    • Incorrect clock out time but accepted by the system
    • Work mode recorded incorrectly
    • Duplicate clock record not detected

    Signaling procedure

    1. Access Staff → Clock In/Out Records
    2. Locate the record with the error in the table
    3. Click the signal anomaly icon (flag or warning icon) in the record row
    4. In the signaling form:
      • Problem type: Select the error category
        • Wrong time
        • Wrong work mode
        • Duplicate record
        • Other
      • Detailed description: Clearly explain the problem
        • What the system shows
        • What should be correct
        • Reason for error (if known)
      • Proposed correction: Indicate the correct values
        • Correct times
        • Correct mode
        • Other details
    5. Click "SUBMIT SIGNAL"

    Management process

    • The signal creates a new anomaly in the system
    • The record is marked as "Under review"
    • Your manager receives notification of the signal
    • You can follow the status from the Anomalies section

    Important notes

    • Signal errors promptly to avoid payroll issues
    • Always provide a detailed explanation
    • If possible, attach supporting documentation