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When to use this function
Use this function when you notice an error in an already validated clock record that the system has not detected as an anomaly, for example:
- Incorrect clock out time but accepted by the system
- Work mode recorded incorrectly
- Duplicate clock record not detected
Signaling procedure
- Access Staff → Clock In/Out Records
- Locate the record with the error in the table
- Click the signal anomaly icon (flag or warning icon) in the record row
- In the signaling form:
- Problem type: Select the error category
- Wrong time
- Wrong work mode
- Duplicate record
- Other
- Detailed description: Clearly explain the problem
- What the system shows
- What should be correct
- Reason for error (if known)
- Proposed correction: Indicate the correct values
- Correct times
- Correct mode
- Other details
- Problem type: Select the error category
- Click "SUBMIT SIGNAL"
Management process
- The signal creates a new anomaly in the system
- The record is marked as "Under review"
- Your manager receives notification of the signal
- You can follow the status from the Anomalies section
Important notes
- Signal errors promptly to avoid payroll issues
- Always provide a detailed explanation
- If possible, attach supporting documentation