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Accessing the feature
- Go to Staff → Anomalies
- Locate the anomaly to resolve in the table
- Click the proposal icon (sheet with pencil icon) in the "Actions" column
Filling out the proposal
- In the panel that opens, you will see:
- Anomaly details
- Times recorded by the system
- Expected times from your time shift
- Situation description: Explain what happened
- E.g.: "I forgot to clock out"
- E.g.: "I was on a business trip at the client's"
- E.g.: "Technical problem with the badge"
- Correction proposal: Indicate the correct times
- Actual clock in time
- Actual clock out time
- Any breaks taken
- Work mode: Specify where you worked
- On-site
- Smart working
- At client location
- Documentation (if available): Attach any evidence
- Emails confirming presence
- Calendar appointments
- Photos or screenshots
- Click "SUBMIT PROPOSAL"
After submitting the proposal
- The anomaly will show status "Proposal submitted"
- Your manager will receive a notification
- You will receive confirmation when the proposal is approved or rejected
- If approved, the anomaly will be automatically resolved