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Changing the Company Administrator
The Company Administrator is the most important role within a Live Client, with full access to all features. Changing this role requires special attention and authorization.
How to Change the Company Administrator
- Verify your privileges
Before proceeding, make sure you have system administrator privileges. This operation requires maximum system permissions. - Access the Live Clients table
From the main menu, go to the "Live Clients" section to view all managed environments. - Click on the "Change Admin" icon
In the "Actions" column, locate and click on the administrator change icon (usually represented by a user icon with arrow or similar). - View current information
A window will open showing:- Current administrator's first and last name
- Contact email
- Role assignment date
- Select the new administrator
From the dropdown menu, choose the new Company Administrator from available users. The system will only show users eligible for this role. - Confirm the change
Click the "SAVE" button to confirm the change. The system will automatically send a notification to the new administrator with their new responsibilities.
Important: This action should only be performed with explicit authorization from the client organization that owns the Live Client. Always document the reason for the change and maintain operation traceability.
- Verify your privileges