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The Ticket Subcategories table provides detailed classification within the GSI 2.0 ticket category system. This table includes subcategories such as Time & Activities, Documents, Live clients, Roles & Permissions, Notifications, User access, CRM, and Analysis. These granular classifications enable precise ticket routing to specialized teams, detailed reporting on system usage patterns, and identification of areas requiring support or enhancement. The subcategories help support teams quickly understand the nature of issues and provide appropriate solutions.