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The Ticket Categories table provides a comprehensive classification system for support tickets and service requests. This table includes categories such as GSI 2.0, RFA Int. HR Relocation, RFA Int. HR Immigration, RFA Int. HR Administration, RFA Int. Tax & Accountancy, RFA Int. Concierge, RFA Paralegal, RFA Sales support, IT support, and Web support. These categories enable efficient ticket routing, specialized team assignment, service level agreement management, and detailed reporting on support activities across different functional areas including HR services, legal support, IT assistance, and administrative tasks.